Derby tv aerial installation derby

Reviews

• new aerial / repair

  mike came to my house today with the view of installing me a new aerial and after testing the signal he decided the aerial was fine just the cable was faulty i now have full signal strength on both my tvs and the pics are great , mike many thanks for your help and advice today

  60

  Julie P.
  Review Date: 20/10/2008 Report review
• tv aerial installation

  great services many thanks

  60

  John H.
  Review Date: 20/10/2008 Report review
• Craig H

  Thank you for your review i understand your anger to a point that your recall wasnt repaired .BUT as you said in your review i attended your property and left a note throught the door as no-one was in for me to take care of your repair and further more you didnt call me back the next day to arrange a suitable time for me to return, i would like to point out at this time iam an aerial fitter with 18 yrs expierence and nothing but good reviews NOT A BURGULAR therfore if no one is at home on the agreed date i can not enter the property, i complete over 20 installations per week leaving every customer completely satisfied iam uktv installers approved was the aerial company you called out who claimed i left the cables just dangeling unattatched??? that is just a rediculas claim! but still i have more years expeirence hi tech equipment and qualifications plus highly praised reviews that any company in derby only dream about and 99.9% of my customers will and do recomend my services and will continue to do so, once again i do appologise for not being able to resolve your issue even though no one was home which wasn't my fault

  10

  Mike O.
  Review Date: 17/10/2008 Report review
• One of the worst installs I've seen

  After calling Mike do to a multi point install at a rental house (and stupidly not checking that - I assumed it was ok as the one tenant with a TV said it was working), I got Mike round to do another 5 point install on another house. At the time, only 1 tenant had a TV, he reported it was fine. Only downside I saw at the time was the mess that hadn't been cleared uo and the holes for the aerial weren't tidied up with caps, just a bare hole drilled through. Had a new tenant move in with a TV, he couldn't get a picture, we tried with a small TV, same result. Tried all the other points, they were dead too. Called Mike, he said he would pop round the following day, I spoke to the tenant, told him it was being sorted. Next day, nothing, tried calling Mike, nothing, got through the following day. "I had van problems" he said. What is it with tradesmen who have your number but don't bother letting you know when they won't turn up for an agreed appointment? So, Mike said he was down the road and would pop over to check. All aerial points not working, has to be external, distribution box probably, right? Chances of all leads being faulty all of a sudden after 3 weeks is pretty slim. I checked with the tenant the day after Mike was supposed to have been round, still not working. Tried calling Mike, left 3 voice messages over the next few days, nothing. Got through to him, his comment was, I did go round but couldn't get in the house.?? So I arranged to meet him a few days later at 10am. Called at 9.20am that day to make sure he would be round at 10, yes he said, will see you then. From the background noises he was clearly at home, a 10 min max drive to the house in question. I got there at 10, no Mike, 10.15, no Mike, 10.20, no Mike, left at 10.25. No phone call of course to say he'd be late. I had to leave then as I had another appointment. The tenant called that evening to say Mike had put a card through the door at 10.25 saying he'd called but no-one was there. You may think 25 mins isn't too long to go over, but when I'd called him 40 mins before to make sure he'd be there, yet he still couldn't be bothered to turn up on time, I think 25mins is plenty. It's not like he had a 1 hour jounreny to get there. I was about to find out why Mike was so cagey about fixing the job. Got another company round to fix his mess. We were scratching our heads as to why the install wasn't working and how Mike had actually done it - no box near the aerial with cables running down, just one lead from the aerial, going into the roof. Followed the cable and it went to an old distribution box that was in the house when we bought it. Mike probably thought he was being clever using that rather than having to put a new one in. Would have been even more clever if he'd actually bothered checking it worked once he'd finished, a minor detail with aerial installs. Other points, apart from the fact it wasn't working, half the old aerial cable was just cut and left dangling off the side of the house, the aerial was fitted completely againstbest practice guildines, on the other house he had not even bothered putting one point in that we'd paid for, just left a hole in the wall, without any cable to be seen. In hindsight, I should've gone round and checked both installs and that they worked properly. The mess I can live with, even things going wrong, it happens, I accept that, as long as a) it's corrected properly and when it is said it would be, and b) it's not a correction as a result of a bodge. There are obviously good reviews on here, but in my experience Mike is a bodger. One slightly dodgy install, the other a total mess, which Mike seemed unwilling to resolve by being hard to get hold of or not turning up when he said he would. Amazing how quick he was to return calls with the prospect of some business, how slow when he had to sort out his poor work. You'll not be surprised to hear I wouldn't recommend Mike, if anyone asks for my recommendation I will make certain they don't call him.

  10

  Craig H.
  Review Date: 17/10/2008 Report review
• plasma tv installation

  very very good were over the moon with your services from start to finish thanks ross and mandy

  60

  Ross D.
  Review Date: 14/10/2008 Report review
• tv aerial

  very prompt & polite

  60

  Dave W.
  Review Date: 14/10/2008 Report review
• new aerial

  after reading the reviews on this site i chose to call mike soon after speaking to him i realised how professional mike is, the quality of his work is everything all his reviews say , i have since reccommeded him to 3 friends who also have other freiends which require work, many thanks mike

  50

  Joanne C.
  Review Date: 12/10/2008 Report review
• digital aerial; upgrade

  hi mike just leaving you a review as i thought your work was very professional and tidy, if only there were more workmen like you all the best george

  60

  George B.
  Review Date: 12/10/2008 Report review
• bbc hd freesat

  wow my pis are great and the service you provide is faultless thanx

  60

  Noel G.
  Review Date: 12/10/2008 Report review
• aerial for digital

  clean tidy and very well mannered thank you so much for the wonderful work you did

  50

  Mary J.
  Review Date: 11/10/2008 Report review